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We never share or sell your information with any outside parties. Your phone or email conversations with us are kept strictly confidential.
 

DOES MEDICARE PAY FOR YOUR SERVICES?

Unfortunately, Medicare does not have a provision for home care services at this time. However, while most long term care insurance policies cover home care, policies will vary. Call Live Right today to find out exactly what your LTC policy will cover. We’ll even help you submit your long term care insurance paperwork to your insurer. We’ve assisted many seniors and family caregivers in the long-term care claims process and we do what we can to make the process easy for you!

 

WHO IS RESPONSIBLE FOR TAXES, SOCIAL SECURITY AND SALARY PAID TO THE CAREGIVERS?

Live Right Senior Care has professional caregivers that are hired and employed by us and are not subcontractors. We are a fully licensed agency in the state of Illinois handling all employer responsibilities. This includes paying the employee, withholding state and federal payroll taxes, social security and Medicare insurance.

 

ARE YOUR CAREGIVERS BONDED AND INSURED?

To protect you and your loved ones, Live Right Senior Care carries general liability insurance, workers compensation and is a contributing employer for unemployment insurance. Additionally, all of our employees are bonded. These safeguards are in place to protect your personal and financial interests.

 

WHAT TYPE OF BACKGROUND CHECK AND/OR SCREENING DO YOU COMPLETE?

Live Right Senior Care conducts a thorough background check of all employees. While some agencies may only complete a check in the state of Illinois, as a fully licensed agency we perform criminal background checks (fingerprinting) in all 50 states. We also complete a thorough investigation of all references. Live Right may require drug tests and credit ratings as well.

 

HOW DO YOU RECRUIT YOUR CAREGIVERS?

Live Right Senior Care has found that our best caregivers are those who are compassionate, dependable and committed to caring for others. Many of our employees have experienced the personal side of caregiving so they understand what some of our families are going through. Much of our recruiting is with Certified Nursing Aide educational facilities and within the local church.

 

SHOULD A SCHEDULING CONFLICT OCCUR, ARE THERE TRAINED BACK-UP CAREGIVERS?

All of our caregivers are required to complete our specialized R.I.G.H.T. program. Clients and their families can be assured that our caregivers are experienced, trained, and sensitive to the needs and challenges of others. If there is ever a time when a scheduled employee is not able to come, Live Right will ensure that a trained replacement will be there.

 

DO YOUR CAREGIVERS SPEAK/UNDERSTAND ENGLISH?

All of our employees speak, read and write in English. This is a requirement of Live Right Senior Care. Many of our employees are bilingual.

 

IF HIRED, IS THE CLIENT ABLE TO INTERVIEW PERSPECTIVE CAREGIVERS?

After the decision has been made to work with Live Right Senior Care (receipt of service agreement and deposit) we will select several employees for the family to interview for a live-in situation. For families in need of everyday care (hourly), Live Right Senior Care will select and place the employee.

 

WILL A REPLACEMENT BE PROVIDED IF A CAREGIVER IS NOT A “GOOD FIT”?

In the event that a caregiver is not a good fit (personality, skill set, etc), Live Right Senior Care would replace as necessary.  When you hire Live Right Senior Care as your home care agency we are committed to providing you with the very best fit and will work tirelessly to that end.

 

WHAT ARE YOUR RATES?

The rates vary depending upon the level of care and will be determined during our free in home assessment.  Live Right Senior Care prides itself in providing excellent care at competitive rates. We maintain a lean operation in an effort to keep our costs low.

 

If you don't see the answer to your question, feel free to give us a call at 708.786.8600. We are always available to help.
Our Mission

Live Right Senior Care is a faith-based company committed to our clients and their families. Our mission is to ensure a better quality of life by providing dependable and affordable in home care, making it possible for seniors to maintain independence in the PRIVACY and COMFORT of their own home.

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